Services for Students

 Every residential campus is a city unto itself and, like any other city of similar size and complexity, Arkansas State University seeks to respond to the hierarchy of service and developmental needs of its citizens. Services for Arkansas State University students are provided through many different offices and departments of the university.

The Office of Recruitment

The Office of Recruitment, Suite 2099, found in the Carl R. Reng Student Union, serves as the gateway to Arkansas State University for prospective students, families and visitors. At the forefront of student recruitment, the staff plan, coordinate, and implement recruitment strategies for prospective students which support the strategic enrollment goals and institutional mission. Pre-enrollment services, awareness sessions, class presentations, higher education workshops, community receptions, on-campus programs and other outreach events are provided for students, parents, counselors, and administrators, on- and off-campus. Topics such as the application process, admission requirements, entrance exams, financial aid, scholarships, registration, housing, and student services are covered. Visitors to campus are introduced to Arkansas State University via a campus tour with the Chancellor’s ambassadors and an engaging presentation from professional recruitment staff. We provide services to high school and community college groups of all sizes who have an interest in Arkansas State University. You may reach the Office of Recruitment by calling 870-972-ASU1(2782) or email recruitment@astate.edu.

Career Services

The mission of Career Services is to be a bridge between students, alumni, and employers during the career planning process. We provide programs and learning strategies in an effort to educate, enhance, and enrich lifelong academic and career goals. Career Services offers a variety of services to assist students in meeting their career-related goals. Services are free and include the following: individual career coaching, career attire, access to job listings, career-related workshops, on-campus interviews, and career fairs. Career coaching and workshop topic areas include: resume and cover development, interview preparation, professional attire, job search, networking, financial literacy, professional branding, and leadership.

Students receive individual career coaching to assess and explore opportunities related to their major, career plans, and goals. Career coaching is offered in-person, by phone, or virtually. In addition, part-time job opportunities, federal work-study positions, internships, and full-time career positions are posted on a regular basis in HireAState.

Workshops are presented to classes and student groups throughout the year. Speakers include industry professionals, alumni, and others with subject-matter expertise. These speaking engagements do not take the place of Career Fairs; however, they are viewed as an additional networking opportunity to gain employment.

Career Fairs are hosted during the Fall and Spring semesters and attract companies from a variety of industries for both internship and full-time opportunities. Graduate programs also attend to attract future students. Students can also participate in the on-campus interviewing program where they have the opportunity to interview with companies seeking job candidates.

Career Services is located in Suite 2167 of the Student Union, on the web at http://www.astate.edu/a/careers/index.dot and can be contacted by email at careers@astate.edu or 870-972-3025. Be sure to follow us on Facebook, Twitter, Instagram, Snapchat, and Pinterest!

Counseling Center

The Counseling Center provides specialized services designed to help students perform better academically, cope with emotions, and be more effective in relationships with others.

Services are performed by psychologists, counselors, counseling interns, and counseling practicum students. All clinical staff are licensed and services are always performed by those whose skills and training are appropriate to the task.

The center offers daily drop-in hours when students can see a counselor without an appointment and discuss any concerns they may have. Both individual and group counseling are available for discussion of stress management, academic performance issues, depression, anxiety, grief, or other concerns about handling the demands of college life. The center also offers outreach workshops addressing various student concerns such as choosing a major, sexual assault prevention, and alcohol and drug abuse.

The Counseling Center is located in Suite 2203, Reng Student Services Center. Business hours are 8 a.m. to 5 p.m. Monday through Friday. You may contact us by telephone at 870- 972-2318. If you need to speak to a counselor after business hours, call the University Police Department at 870-972-2093 and ask them to contact a counselor.

The Counseling Center is fully accredited by the International Association of Counseling Services (IACS).

Multicultural Center

Arkansas State University’s Multicultural Center works to create a welcoming and inclusive campus environment by providing programming that promotes an appreciation for diversity, multiculturalism, and social justice. We are committed to affirming the overall experiences of our students, and serving as a support system and resource for the concerns and needs of students from marginalized and/or underrepresented identity groups.

Our goals are: (1) To help foster an inclusive campus environment where everyone matters and everyone contributes. (2) To advance diversity education and cultural competence through programs and initiatives. (3) To provide leadership opportunities and development for students. (4) To facilitate meaningful relationships and provide collaboration opportunities that create multicultural awareness. (5) To continuously advocate for marginalized student groups.

We host a number of cultural, educational, and social programs to meet our goals including: welcome socials, heritage month celebrations (i.e. Black History Month, Native American Heritage Month), LGBT+ Awareness events, Women’s History awareness events, and diversity workshops. Students can get involved with our center through our peer educators program, our multicultural ambassador program, or students can serve as a volunteer in the Multicultural Center.

The Multicultural Center is located on the third floor of the Carl R. Reng Student Union, suite 3003. For more information on the Center and ways to get involved, please call 870-680-4052 or visit us at http://www.astate.edu/a/multicultural-center/

Access & Accommodation Services

Access & Accommodation Services (A&AS) facilitates equal access and inclusion for students with disabilities on A-State campuses regarding participation in programs, activities, and other services. A&AS advocates for inclusion of students with disabilities while maintaining high standards of academic excellence and student satisfaction through the provision of the accommodation process. The access and accommodation process supports students’ personal, academic, social, and career development. Students who are allowed access and accommodations are likely to achieve academically and develop the confidence needed to navigate college life and excel in a university setting.

Access & Accommodation Services offers academic and non-academic support programs such as transitional and mentoring services, alternative testing options, note-taking services, and advocacy support. Other services offered include: assistive technology, software training, alternative text, disability parking, golf cart transportation, physical set-ups in the classroom, and adjustments/ modifications of A-State buildings and grounds as required. In addition, students may participate in A&AS programs that promote volunteerism, including: The Ghostwriter/Volunteer Note-Taker Program, Academic Success and Access Program (ASAP), and Delta Sigma Omicron, a fraternity dedicated to promoting advocacy and inclusion of students with disabilities at Arkansas State University. For additional information, please visit our Access & Accommodation Services website at http://www.astate.edu/disability/ or call 870-972-3964.

Financial Aid & Scholarships

The primary purpose of the Financial Aid and Scholarships office is to provide financial resources to students who would otherwise be unable to pursue a college education. Information on available financial aid is disseminated to both currently enrolled and prospective students.

The staff in the Financial Aid and Scholarships Office seeks to accomplish this purpose by making every effort to meet the demonstrated financial needs of all students enrolled at Arkansas State University. Financial aid is awarded on the basis of demonstrated need except where funds are specified for recognition of special talents or abilities. Practices and procedures followed by the Financial Aid staff ensure fair and equitable treatment for all applicants.

The director and staff of the office compile composite financial aid packages for individual students to provide maximum grant and scholarship funds, along with part-time employment, in order to keep the necessity for loans at a minimum. They assist students in seeking, obtaining, and utilizing to the best advantage all financial resources available. The office seeks to obtain maximum funding for all aid programs-federal, institution, and state sources.

Detailed information and financial aid application forms may be obtained by visiting our website at http://www.astate.edu/finaid/.

All applications for federal student assistance must be received by the Financial Aid and Scholarships Office prior to June 1 of the award year to ensure delivery of funds by the beginning of the fall term.

Federal Aid Programs

State Aid Programs

University Aid Programs

Academic Scholarships - Descriptions and guidelines for A-State institutional scholarships can be found at www.astate.edu/finaid/.
Privately Funded Scholarships - Description and guidelines can be found at www.astate.edu/a/finaid/
Athletics - Information can be found at www.astateredwolves.com
Fine Arts - Applied Music, Art, Band, and Theatre can be found at www.astate.edu/college/liberal-arts/
ROTC Scholarships - Army ROTC Scholarship information can be found at www.astate.edu/a/military-science/prospective-students/rotc-scholarships/

New Student Orientation

This summer program aids all new and entering students in their transition to the university. This program exposes all new students to an array of social and educational opportunities. Students are advised of academic majors and are assisted in their class registration. Parents also enjoy a unique program of events that involves their participation in their student’s collegiate experience. All incoming freshman students are required to attend New Student Orientation. More information on this program can be found at http://www.astate.edu/nso/.

Parking Services

The Department of Parking Services provides many services to students and the campus community. The department issues and manages over 10,000 parking permits annually. Parking permits are available online through the myCampus web portal. The department also manages the operation of the campus parking infrastructure including commuter and residential parking lots, several hundred contract parking spaces, parking structures, non-residential gate access, parking meters, and pay stations. Parking Services personnel enforce the campus parking regulations and process parking citation appeals. More information is available at http://www.AState.edu/parking/. Parking Services can be contacted at 870-972-2945 or parking@AState.edu.

Red W.O.L.F. Center/Campus Recreation

The Red W.O.L.F. Center and Intramural Sports program provide students with a wide variety of activities that contribute to their overall health, social development, and well-being. The Red W.O.L.F. Center is an $18 million state-of-the-art fitness facility. The center opened in January 2010, with an indoor track, three basketball courts, a MAC gym (soccer), dance studio, free weight and cardiovascular areas, spinning studio, and assessment rooms. Students have the opportunity to participate in programs such as group fitness classes, fitness challenges, nutrition programs, weight loss/maintenance programs, and personal training and fitness assessments. The Intramural Sports program offers a wide range of individual and team sports. The Red W.O.L.F. Center and Intramural Sports offer a large variety of activities guaranteed to interest all. Red W.O.L.F. Center, 870-972-3800. Hours: Monday through Thursday, 6:00 a.m. to 11:00 p.m., Friday, 6:00 a.m. to 10:00 p.m., Saturday & Sunday, 12:00 p.m. to 10:00 p.m.

Residence Hall Governance

The university holds the view that the residence hall setting provides excellent opportunities for student self-governance. Each residence hall has an elected council for implementing this concept. The councils involve residents in the principles of self-government through responsible leadership and also provide programs of interest to the residents.

University Housing

University Housing offers on-campus housing for full time college students in one of our residence halls: Arkansas Hall, Kays Hall, Northpark Quads, University Hall, Honors Living Learning Community, STEM Den, ROTC, Red Wolf Den, Collegiate Park, and Pack Place. The Greek Village consists of five sorority houses for members who are at least sophomore status. Students who have earned at least sixty hours of college credit can reside in Red Wolf Den, Collegiate Park, or Pack Place apartment complex. Housing is also available for students with families as well as nontraditional (undergraduates who are at least 26 years of age) and graduate students in The Village. The Circle apartments are available for graduate students and NYITCOM students.

All single undergraduate students who have completed fewer than thirty (30) hours and are under twenty-one years of age must live on campus, unless living with parents or having been released by committee.

Any single student under twenty-one years of age with fewer than thirty (30) hours who plans to reside off campus in compliance with the above regulation must file an off-campus housing form with University Housing, P.O. Box 2774, State University, AR 72467. Single rooms are offered on a space-available basis only.

Any inquiries concerning student on-campus housing should be directed to University Housing on our website at https://www.astate.edu/a/university-housing/ or by phone at 870-972-2042. A $100.00 prepayment is required to reserve university housing.

Student Activities Board (SAB)

The Student Activities Board is composed of a president and six directors overseeing the following committees: Carl R. Reng Student Union Events, Special Events, Spirit Club, Marketing, Homecoming and Springfest. SAB welcomes your participation by joining one of its committees-GET INVOLVED! Contact the office at 870-972-2055.

Dean of Students

The Dean of Students unit is dedicated to creating a positive and inclusive community of students and scholars through advocacy, education and engagement. Service departments include: Leadership Center, Residence Life, Student Conduct and the Red WOLF Center. The goal of the various departments is to provide students the best possible campus environment for living and learning, as well as offering opportunities to grow academically, socially, intellectually and professionally. The Dean of Students office is located in the Student Union, suite 2029. Visit the website at https://www.astate.edu/a/dean-of-students/ or call 870-972-2048.

Student Conduct

Arkansas State University promotes community standards through education. The university has a duty to protect its educational purpose by setting standards of conduct. The Standards of Student Conduct that all students must abide by can be found on the Student Conduct website at
http://www.astate.edu/a/student-conduct/

The guiding principles of university regulations are to promote student responsibility and accountability while protecting the community as a whole. The university has jurisdiction over any student or student organization alleged to have violated the Standards of Student Conduct. Off-Campus violations can also subject a student to the jurisdiction of the university conduct system. Every student is responsible for living up to the standards that Arkansas State University has put forth in its policies. Students who are found responsible for violating institutional policies will be sanctioned in an educational manner. Sanctions that can be imposed, as well as the conduct process, can be found on the Student Conduct website at http://www.astate.edu/a/student-conduct/.

All students are expected to know and observe the rules and regulations set forth in the Standards of Student Conduct. Failing to educate oneself is not considered an acceptable reason for violating these policies.

Student Health Center

The mission of A-State’s Student Health Center (SHC) is to provide quality health care to students in an unbiased and friendly environment that promotes student and community wellness. The SHC is staffed with two nationally certified Advanced Practice Registered Nurses (APRN’s). Services provided include management of acute illnesses, minor injuries, physicals, specific female and male exams, and immunizations. Students must be currently enrolled at Jonesboro or Paragould campus and present a valid student ID upon arrival.

The SHC is located on campus adjacent to St. Bernard’s First Care at 333 Red Wolf Blvd. Operating hours are Monday through Friday, from 8 a.m. to 5 p.m. daily. Students may call 870-972-2054 to make an appointment with one of the APRN’s. The best time for shot visits such as allergy injections, birth control injections, immunizations, and TB skin tests is from 11:00 a.m. to 1:00 p.m.

Emergency: If a student should become ill or injured during the hours the center is not open, he or she may go to the St. Bernard’s Fast Care clinic, St. Bernard’s Emergency Department, or NEA Baptist’s Emergency Department. There are other Urgent Care Walk-In Clinics also available in the city limits of Jonesboro.

If an ambulance is needed from the residence halls, please contact a staff member in order to ensure optimal service. Arkansas State University does not assume responsibility for payment of emergency transportation, emergency room fees, prescriptions, or outside test such as x-rays, labs, etc.

Services and Fees: There is no charge for A-State students to be evaluated at SHC by a nurse practitioner. No payments are required at the time of service, charges for diagnostic testing, laboratory studies, sexually transmitted infections screenings, immunizations, physical exams and various procedures which will be applied to your student account.

Medical Clearance for International Studies: It is important that you arrive at A-State on or prior to the date listed on your I-20 form as late arrival will cause a delay in your ability to register and begin classes. Students must attend a pre-arranged health screening for mandatory Tuberculosis screening and Measles, Mumps, and Rubella (MMR) vaccination. MMR inoculation consists of 2 separate injections 30 days apart. Charges incurred for these requirements will be placed on your student account. If you have already received the MMR vaccines, please bring your immunization record which must include your name, be an original document in English, be signed by a doctor, and list the date of the vaccination. The T-SPOT blood test must be done in the U.S. at Arkansas State University.

Students should bring all available documentation of previously received immunizations (BCG, Measles, Mumps, Rubella, Varicella, Yellow Fever, Tetanus, etc.). This information must be provided in English.

Visit the Student Health Center website at: http://www.astate.edu/a/student-health-center/.

Carl R. Reng Student Union

The Student Union provides students with a centralized location for attending to meeting many of their needs while at A-State. Acansa Dining Hall and the Food Court area are located on the first level. Many student service offices are located in the facility, including: Student Account Services, Cashier’s Window, Financial Aid and Scholarships, Leadership Center, Career Services, Recruitment, Counseling Center, Disability Services, Admissions, Records and Registration, Residence Life, Testing Center, Student Government Association, Student Activities Board, Non-Traditional Services, the A-State Bookstore, and the Multicultural Center. Meeting rooms are available for reservation by registered student organizations for meetings, conferences, and events.

Campus Information, located on the second level of the Carl R. Reng Student Union, is your source for happenings at A-State. The staff is trained to answer questions about the Carl R. Reng Student Union, A-State, and the community. The Carl R. Reng Student Union Information Center is the distribution point for the weekly editions of “The Herald.” Items found in the Carl R. Reng Student Union are brought to Campus Information and secured and documented until claimed. Whether helping a student find a classroom or providing information about activities on campus, the Carl R. Reng Student Union and Campus Information strive to provide students with a friendly atmosphere where questions are always welcomed.

Testing Center

The A-State Testing Center is certified by Educational Testing Service (ETS), American College Testing (ACT), the Psychological Corporation, Pearson VUE and several private boards and societies to coordinate the administration and security of standardized testing programs. Through our Testing Center, students seeking admission to specialized undergraduate degree programs or postgraduate programs can take the required exams on any national test date. One program gives students the opportunity to earn college credit-by-exam. The Testing Center also administers exams to individuals from the surrounding communities to certify proficiency in the fields of teaching, contracting, or counseling.

The specific tests administered by the A-State Testing Center are listed below:
Credit-by-exam
College Level Exam Program (CLEP) **

Undergraduate Admission
ACT Assessment
Test of English as a Foreign Language (TOEFL)**
Accuplacer Test **
SAT

Assessment
PRAXIS Academic Core**

Post-Graduate
Graduate Management Admission Test (GMAT) **
Graduate Record Exam (GRE)**
Law School Admission Test (LSAT)
Miller Analogies Test (MAT)**

Occupational Certification
PRAXIS II: Specialty Area Tests**

**offered ONLY on computer

University Police Department

The University Police Department emerged from the General Assembly of the State of Arkansas, Act 328 of 1967. The Act authorizes state institutions to regulate traffic and other areas of institutional property. The department is to enforce all federal, state, and local laws of its jurisdiction.

The University Police Department is staffed with twenty-two officers. The office is open 24 hours a day, with four police radio dispatchers. There are university police officers on duty around the clock, 365 days a year.

Each university police officer meets standards established by Act 452 of 1975 (compiled Ark. Stat. Ann. 42-1009) as being certified by the State of Arkansas as a certified law enforcement officer.

The University Police Department also conducts Crime Prevention classes and has free prevention literature. For more information you can call or e-mail us at safe@astate.edu. We are located at 503 Robinson and our mailing address is P.O. Box 2767, State University, AR 72467. You may also contact our office by telephone at (870) 972-2093.

Vocational Rehabilitation

Persons who have a permanent disability may receive personal and vocational counseling and financial assistance while pursuing their college education. The vocational objective of the disabled person must be approved by a Vocational Rehabilitation counselor.

These services are available through the Division of Vocational Rehabilitation, State Department of Education, Little Rock, AR 72201. Information relative to the program may be obtained from Student Account Services.

Volunteer A-state

The university encourages students to engage in various types of community service opportunities that will enhance their college experience. The Volunteer A-State council was established during the 2012-2013 school year and is comprised of student leaders providing the A-State community a place to serve, learn, and make a statement by promoting and coordinating volunteer opportunities and building relationships within the community. This council puts together several campus-wide activities each semester to allow students to give back such as the Volunteer Fair, Make A Statement Week, Blood Drives, and others.

In general, student volunteers are referred to organizations/agencies in the immediate area and will receive appropriate training from the agency prior to the volunteer work. Interested students should call the Leadership Center at (870) 972-2055 for more information on upcoming opportunities and how to get involved with Volunteer A-State.

Veterans Administration Benefits

Veterans of recent military service, and the dependents of certain other servicemen, may be entitled to educational assistance payments from the Veterans Administration. Montgomery GI Bill® Education Benefits pay by the dates of the term. Clock hours do not apply at A-State (main campus in Jonesboro).

Note: Tuition and fees for students using Post 9/11 educational benefits will not be submitted until after the 11th class day.

Reservists and members of the National Guard may also be eligible for monthly educational benefits.

Arkansas State University is an approved institution for veterans and veterans’ beneficiaries training. For information regarding VA Benefits, contact the VA University Official in the Office of the Registrar at (870) 972-2031 or (870) 972-2478.

The Beck Center for Veterans is housed in the Turner Military Science Building. For assistance in coordinating educational and rehabilitation services, please contact the Dean’s Office at (870) 972-3112 or visit our website at https://www.astate.edu/BeckCenter.